What is BPI Performance?
BPI Performance is a consulting service that specializes in assisting companies and organizations in articulating, analyzing, mapping, and documenting their business and operational processes with a focus on process improvement. Through BPI Performance, I help clients discover, share, implement and measure solutions that can significantly improve the success of their operations.
Who is Chuck Trunks?
I am the founder of BPI Performance and the creator of the Business Process Mapping Methodology (BPMM), an intuitive and universal approach toward gathering, organizing and communicating information.
I have worked as a business process analyst and documentation specialist for more than 25 years and hold a Bachelor of Science degree in Biological Life Sciences from North Carolina State University. My ability to learn, distill, simplify and repackage complex process information for any target audience has led me to work in areas of management, research, process development, manufacturing, logistics, quality assurance, information systems, regulatory affairs, business development, marketing and finance.
My background extends from early stage start-up organizations to well-established, multinational Fortune 500 companies with industry experience that includes pharmaceuticals, biotechnology, medical devices, cosmetics, skincare and nutraceuticals.
What is BPI Performance’s Philosophy?
I believe that companies and organizations gain an enormous competitive edge as well as numerous other workplace advantages from business and operational processes that are well documented, up to date, and easy to understand.
What is the role of BPI Performance?
Whereas my function is to capture and analyze key process information, my role is to support change leaders that seek to champion and transform business and operational functions by leveraging current state process information and employee knowledge.
What are some of the beliefs of BPI Performance?
Sharing a common purpose is essential.
I believe that having common goals is a key attribute of successful teams. Together we will capture the value of your organization’s current state process information and employee knowledge and leverage it to improve productivity, profitability, and workplace satisfaction.
A fresh set of eyes can help you uncover what’s holding you back.
I’ve always liked the equation 1+1=3 because that’s the mentality that I strive for in each and every project. By being naturally analytical, detail-oriented, creative and communicative, I bring something different to the table – a difference that can help you unlock the answers hidden within your as-is process and employees.
Do the basics right.
I keep the essentials in mind – doing what I say, bringing value to projects, having high standards and listening to my clients are just some of the ways I’ve chosen to conduct myself. My work ethic enables me to consistently deliver useful and reliable business process improvement tools that provide structure and organization to any project team or initiative.